Shipping & Delivery Policy

Shipping Coverage

Vaibhav Pickles ships to: - All metropolitan cities (Delhi, Mumbai, Bangalore, Chennai, Hyderabad, Pune, Jaipur, etc.) - Major state capitals and tier-2 cities - Most pin codes across India

Not Available: Remote villages, international addresses, and specific hilly terrain areas

Order Processing Timeline

1. Order Confirmation (Within 1 hour): Email and SMS with Order ID

2. Payment Verification (1-2 hours): Payment validated

3. Picking & Packing (12-24 hours): Your items prepared

4. Quality Check (2-4 hours): Each item inspected

5. Dispatch (24-48 hours total): Handed to courier partner

Most orders process within 24-48 hours.

Weekend/Holiday Processing: Orders before 5 PM processed same day; after 5 PM processed next working day.

Packaging Standards

Your pickles arrive safely in: - Food-grade, leak-proof glass jars - Protective foam and bubble wrap - Cushioning material preventing movement - Tamper-evident seals for food safety - Branded Vaibhav Pickles box with handling instructions

Quality Assurance: All jars inspected for defects; seals checked for proper closure.

Courier Partners

We use trusted logistics partners: - DTDC: All-India coverage - Delhivery: Metro and adjacent areas - FedEx: Premium express service - Ecom Express: Regional specialization

All partners maintain temperature-controlled handling, insurance coverage, and real-time GPS tracking.

Tracking Your Order

Once dispatched, you receive: - SMS with tracking number and courier name - Email with tracking link - Real-time updates at key milestones - Tracking info available for 30 days

Track on courier website or your Vaibhav Pickles account.

Delivery Instructions

Provide Accurate Information: - Full name and mobile number - Complete street address with house number - Locality and area name - City and pin code - Landmark for navigation - Alternate contact number

Delivery Preferences (Optional): - Morning (8 AM - 12 PM) or Afternoon (12 PM - 5 PM) - Special instructions (“Leave with neighbor,” “Ring twice,” etc.)

At Delivery

Before Accepting: - Verify package is sealed and intact - Check for visible damage or tampering - Refuse if damaged — no acceptance charges apply

After Accepting: - Inspect within 2 hours of delivery - Unboxing video recommended - Report issues immediately for quick replacement

Lost or Delayed Shipments

Lost in Transit: - Report within 10 days with tracking number - Courier investigation: 5-7 days - Resolution: Full refund OR free replacement - Reimbursement within 5-7 days

Delayed Beyond 2 Days: - Contact support for acceleration - May receive ₹100 discount voucher for next order

Special Services

Cash on Delivery (COD): Available in most areas; may add 1-2 days to processing

Bulk Orders (₹5,000+): Free shipping nationwide, priority processing (12 hours), dedicated support

Contact Information

Email: Vaibhav.hsr@gmail.com
Phone: +91 97298 88814
Address: DAYANAND RISHI VIHAR COLONY, HISAR 125001, HARYANA

We’re committed to safe, timely delivery of your favorite pickles!